OnlineReputation ManagementServices to Build Trust and Increase Reviews
Because You Deserve Stars, Not Headaches.
Tools We Use (So You Don’t Have To)
Ignoring Reviews Doesn’t Make Them Disappear
( The Internet Is Talking... Let’s Make Sure It Says Something Nice )
What Is Reputation Management?
Think PR Meets SEO… With a Side of Digital Therapy
Reputation Management is how smart brands control the narrative, one review, rating, and search result at a time. Whether it’s responding to feedback, encouraging five-star shoutouts, or burying that one angry review from 2017, we’re here to help you stay in your audience’s good graces (and Google’s too).
This isn’t about faking it. It’s about curating your digital presence so you look as trustworthy online as you are in real life. That means better rankings, better engagement, and more customers choosing you, not your one-star competitor with radio silence.
Why Reputation Management Matters More Than Ever?
Let’s face it: people don’t trust ads; they trust other people. And 93% of consumers say online reviews influence their buying decisions. That means what your customers say about you carries more weight than your most polished tagline.
In fact, one bad review with no response can tank trust before anyone even clicks. But when your reputation is strong, you win hearts, clicks, and conversions without spending a cent on ads.
( Besides Bragging Rights )
What You Get
Review Monitoring & Alerts
We keep tabs on what’s being said (on Google, Yelp, Facebook, and beyond) so nothing sneaky slips past.
- Real-time notifications when a new review is posted
- Weekly digest emails of review performance
- Priority alerts for negative reviews
- Trend reports and sentiment tracking
Response Strategy & Templates
Not sure how to respond to a 1-star meltdown or a glowing 5-star fan? We’ve got you.
- Pre-written responses you can customize and send
- Tone-matched replies that align with your brand voice
- Escalation paths for serious issues
- Personalized help for review crises (we’ve seen it all)
Review Generation Campaigns
Happy customers don’t always leave reviews, unless you ask them the right way. We help you do that with style.
- Automated email and SMS follow-up sequences
- In-store QR codes and branded review cards
- Review requests built into your customer journey
- Multi-platform review campaigns (Google, Facebook, industry-specific sites)
Review Cleanup & Suppression Tactics
Got spammy, fake, or clearly-out-to-get-you reviews? We know how to handle it, diplomatically and within platform rules.
- Reporting and takedown requests
- Review flagging support
- Content optimization to push down negative listings
- Strategic responses that show customers you care
Reputation Analytics & Reporting
Reputation Management isn’t just about stars, it’s about strategy. We track, measure, and improve your digital credibility.
- Review growth over time
- Star rating trends
- Platform-specific breakdowns
- ROI tracking on review campaigns
More Stars, Less Stress
Reputation Doesn’t Take a Day Off, Neither Should Your Strategy
( Because Damage Control Is Way More Expensive Than Prevention )
Why Invest in Reputation Management Now?
Reputation Management isn’t just about fixing problems; it’s about preventing them from happening in the first place. The longer you wait to take control of your digital presence, the harder it is to clean up the mess.
But when done right, your online reputation becomes your best marketing tool. It builds confidence, increases conversions, and gives you an unfair advantage over less-reviewed (or poorly reviewed) competitors. And unlike ads, good reviews don’t stop working when the budget runs out.
Reputation Doesn’t Take a Day Off, Neither Should Your Strategy
Your online reputation works around the clock, even when you’re not. One glowing review can bring in a week’s worth of leads, while one unanswered complaint can quietly turn customers away for months. Proactive reputation management ensures your best feedback gets the spotlight it deserves, while misunderstandings and negativity get handled swiftly and gracefully. In a world where perception is reality, investing in your online image is one of the smartest, most scalable decisions you can make.
If You’re Online — You’re On the Record
Even if your business isn’t online 24/7, your customers are, and they’re talking. One negative review or a thread on a local forum can spiral fast if left unchecked. Reputation management gives you the tools to join the conversation, control the tone, and turn critics into advocates. Whether you’re a growing startup or an established brand, protecting your digital reputation isn’t a luxury; it’s mission-critical.
Lawyers, doctors, consultants, a single bad review can make or break your credibility. We help you protect your image with precision.
Restaurants, salons, clinics, and repair shops, your next customer is reading your reviews right now. We’ll help you stand out for the right reasons.
Contractors, roofers, cleaners, customers need to feel safe hiring you. We help you showcase your reliability before they even call.
Got multiple locations? We streamline Reputation Management at scale, keeping every branch looking sharp and aligned.
People Google before they trust. We ensure your software, store, or subscription looks legit with the reviews to prove it.
Who Needs Reputation Management?
From startups to seasoned brands, anyone with an online presence can benefit from proactive Reputation Management. After all, it’s not just about defense, it’s about building long-term trust.
( FAQ'S)
Answers On Your fingertips
Sometimes. If a review violates platform guidelines, we can request removal. If it’s legit but harsh, we help you respond in a way that shows accountability and professionalism.
Ask, but ask smart. We’ll build campaigns that time the ask perfectly and make it easy for customers to click, rate, and rave.
Ignoring them. Whether it’s a thank-you or a complaint, not responding makes you look checked out and that’s not a good look.
Today. We’ll audit your current presence and have your reputation strategy in motion before your competition notices what’s coming.
Ready to TurnReviews Into Revenue?
You’re not just a great business; it’s time your reviews reflected that. With Titan’s Reputation Management Services, you’ll stop leaving your credibility to chance and start building a reputation that sells itself.
